Nationality: Italian
D.O.B: 27/08/1981
I feel very comfortable working with clients though I wouldn’t exclude new challenges.
EMPLOYMENT HISTORY
March 2010 – To date
DELL Computers
EMEA Operations Support Agent working for Italy, Spain, UK and Ireland, France, Germany, Benelux, Poland, South Africa
Dublin 18, Cherrywood
Among my daily tasks I look after Dell’s clients ( companies only) who contacted our technical support and I make sure they are completely satisfied about the technical assistance received and about Dell.
I represent Dell, so in case of dis...
...
...
I've been working in the customer support field for the last 3 years now and I've been in my current role for over a year so I'm starting to look for new challenges and new ways to learn and develop my skills. I worked both with vendors and with customers so it wouldn't be a problem to work with one or both of them.
I'm an Italian native speaker and I also speak a fluent English and Spanish and good French and I've used all 4 languages in my jobs.I am very reliable, honest and well organized...
...
...